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Private Event Survey
Company
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Last
Organization (if applicable)
PRE-EVENT COORDINATION
Did you receive a pre-event call or email to confirm your event details?
Yes
No
Was the event planning process clear and efficient?
Yes
No
Did our team address all of your questions or special requests before your event?
Yes
No
How satisfied were you with the communication leading up to your event?
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Arrival & Check-In
Did your point of contact meet you upon arrival?
Yes
No
Were your event spaces and setup ready at the scheduled time?
Yes
No
Was your point of contact easily available and responsive throughout your event?
Yes
No
Food & Beverage
Was your catering order executed correctly?
Yes
No
Was your food served at the correct time as discussed?
Yes
No
How would you rate the quality and presentation of the food and drinks?
Yes
No
Were dietary or special requests handled properly?
Yes
No
Was your bar service timely and professional (if applicable)?
Yes
No
Event Execution
Was your event executed as discussed during planning?
Yes
No
Did staff check in during your event to ensure everything was going smoothly?
Yes
No
Were facilities (lighting, restrooms, temperature, cleanliness) satisfactory?
Yes
No
How would you rate the professionalism and friendliness of the staff?
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Overall Experience
How would you rate your overall event experience?
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What was the highlight of your event?
Is there anything we could have done to improve your experience?
Would you host another event at Montgomery Whitewater or recommend us to others?
(Required)
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No
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